Thank you for shopping with SENSEWORLDMUSIC. We aim to ensure a satisfying experience with our services and products. However, if you are not entirely satisfied, we are here to assist.
Certain types of services, such as downloadable software products and personalized items, may not be eligible for a refund.
To return an item, please initiate the process by contacting us at: [email protected]. Include your order number and details of your request.
Once your return is received and inspected, we will notify you of the acceptance or rejection of your refund. Approved refunds will be processed and credited to your original method of payment within a certain number of days.
If you wish to exchange an item, please begin by sending us an email at [email protected]. Exchanges are subject to availability.
If you have any questions about our refund policy, please contact us by email at: [email protected]